Manufacturing and Fulfillment Announcements
Fulfillment Time Updates – November 6th, 2020
Excited to share that we're down to 2-10 business days for our fulfillment window!
Manufacturing and Fulfillment Updates – August 14th, 2020
Wow! It's been a while. As some of you are aware, we shut down our online store for the past month to make sure that we were able to focus all of our attention on filling existing orders. During that time we also overhauled our entire manufacturing and fulfillment process, expanded our facility and added new members to our team! All so that we can continue to operate safely and effectively. Another big change is that although we manufacture our own products, we'll only be selling what's on hand moving forward. This way we ensure that our fulfillment times are always reasonable and that we can get our products into your hands ASAP! To make sure that we're being cautious, we're starting off with an estimated 10-12 business day fulfillment window. But, as we feel more comfortable with the traffic that we're seeing we'll keep the estimates as updated and accurate as possible! Hopefully we'll be back to our 2-7 business day fulfillment window soon! Thank you all for riding with us. We couldn't do it without you.
Fulfillment Time Updates – June 4th, 2020
Due to increased demand, please allow 15-20 business days for your order to be processed and shipped from our printshop, and refer to your shipping method of choice for additional transit time. We will notify you as soon as your order ships.
Fulfillment Time Updates – May 26th, 2020
Due to increased demand and COVID-19 precautions, please allow 10-12 business days for your order to be processed and shipped from our printshop, and refer to your shipping method of choice for additional transit time. We will notify you as soon as your order ships.
Resuming Partial Operations – May 11th, 2020
Since it is likely that social-distancing is going to be our reality for a long time, we have decided to reopen our printshop on Wednesday with the following safety precautions in place:
• No more than one person in the shop at a time.
• Reduced shifts per week.
• Hazard pay of an additional $2.50/hr during the red-phase of the stay-at-home order.
• Hand sanitizer and disinfectant at each station.
• Face masks worn when going to the utility room, bathroom, or mail room within Bok.
• CDC Regulations posted in the shop.
• Cleaning of each workstation by the person on shift at the start and end of each shift.
• No customer pick ups.
Our customer and team safety is still the highest priority. But, since it appears that fluctuating and ongoing stay-at-home orders will continue into the foreseeable future, we have determined that this is the best way forward for our team.
The first few weeks will be devoted to catching up on all pending orders. Future orders may also lag a bit behind our normal 2-7 business day fulfillment window. But, we will communicate any updates on fulfillment time as quickly as possible.
Thank you for your continued support during this time!
Continuing to do our part to flatten the curve – May 4th, 2020
As of April 22, 2020, Governor Tom Wolf of Pennsylvania has stated that some counties could begin reopening as early as May 8th. However, Philadelphia will probably lag behind that date. As a non-life sustaining business we are currently under restrictions in accordance with this order. Based on the current information available, we are hoping to reopen on Friday, May 8th and to ship all pending orders soon after. However, we will continue to monitor the situation and update this page accordingly.
Stay-at-home Order Extended – April 1st, 2020
Yesterday, Governor Tom Wolf of Pennsylvania extended our stay-at-home order. The order will last at least through April 30. This means that at this time we're hoping to reopen on Monday, May 4th and to ship all pending orders soon after. Thank you for your patience!
Rainy Day Fund – March 26th, 2020
When we first encountered COVID-19 and the subsequent business closures, I was hopeful that we would be able to sustain our full payroll for much, much longer. Unfortunately, that is not the case. Due to the pandemic, we temporarily lack the resources to continue to pay our workers their full wages. At this time, we have made the difficult decision to enforce a mandatory furlough until we can secure federal or state funding to supplement our lost revenue.
In order to continue to support our team, we will be committing 50% of all sales from our upcoming online Misprint Sale toward an employee “Rainy Day Fund." With this, we will have the ability to offer more paid time off for workers during this pandemic. This promotion will be ongoing until we are able to return to full capacity.
Regular online sales will continue to be used to cover rent and other fixed debts. As well as support poc artists and our collaborators.
Again, we look forward to getting back to business as usual and thank you for your continued support during these difficult times.
Total Manufacturing and Fulfillment Shut Down – March 20th, 2020
Well, that escalated quickly. With the closure of a number of core vendors in our supply chain we will be temporarily shutting down all manufacturing and fulfillment operations.
Our online store is still accepting orders. However, the orders will not ship until we are permitted by state and local authorities to resume operations.
We hope that you will continue to support us during this time. Purchases that are made through our online store go to supporting our team of marginalized folx plus an amazing roster of poc and trans artists.
Thank you.
We're taking it back to basics! – March 20th, 2020
Yesterday, Pennsylvania Governor Tom Wolf ordered the closure of any business that is not "life-sustaining". Like everyone else we're trying to figure out how to prioritize the health and wellness of our employees and customers while maintaining a business that supports our small team of 7. We are weathering the storm.
This year marks the 10 year anniversary of Philadelphia Printworks. Throughout our history we have gone through many different iterations. In 2010 we started out in a warehouse in North Philly. Two years later I moved our "operation" to my kitchen to save money. Soon after, we began outsourcing and in 2017 I left my full-time job so that we could bring our manufacturing and fulfillment back in-house. We called a West Philly warehouse home for a few months in 2017 and then we worked out of a West Philly basement in 2018. Eventually we moved to our current location in South Philly which we now call home.
But, it's time to take things back to basics again. At this time I'll be printing and filling orders from home. The rest of our staff will continue to shelter in place and we will all get through this. We look forward to the day that we can look back on this as another chapter in our history.
Thank you for your continued support throughout these uncertain times. It means the world to our team.
Talk soon.
A message regarding COVID-19 (Coronavirus) – March 17th, 2020
On March 16th, 2020, the City of Philadelphia ordered several closures and restrictions in an effort to halt the spread of coronavirus. This includes the closure of all non-essential businesses through at least March 27th.
In adherence with the city-wide policy and out of concern for the health and safety of our team, our printshop and fulfillment center will be operating at partial capacity until we are given the green light to resume normal operations.
This means that orders may take a little longer than usual to ship. While we expect a large number of orders to ship within the normal fulfillment window, we appreciate your patience as we navigate these uncharted waters.
The safety, health and wellbeing of our team and customers are our top priority. As a small business, we deeply appreciate your support. We are committed to making sure that our staff continues to receive wages and benefits while being required to quarantine.
We will continue to monitor the situation and will provide ongoing updates!
Thank you,
Maryam Pugh
Owner, Philadelphia Printworks