Shipping and Returns
Contact
Questions or concerns? Please do not hesitate to contact us at info@philadelphiaprintworks.com and we'll get back to you as soon as possible. Our business hours are 9am-5pm EST, Monday through Friday.
Shipping and Handling
Orders placed Monday through Friday (excluding holidays) are fulfilled and shipped within 2-12 business days unless otherwise noted in the product description.
Pickup
We're currently unable to accommodate local pickup. But, we have a few stockist locations that may have what you need!
Returns and Exchanges
Returns & Exchanges
Please review the vintage returns section below for vintage items. The following applies only to new stock.
If for any reason you are unhappy with your purchase, you may return the items postmarked within 30 calendar days of receipt for a refund to your original method of payment. Please note that original shipping charges are non-refundable. Items must be returned in their original condition (unworn, unwashed, unaltered) with the tags attached. Please note, exchanges are treated as a return with a new purchase.
Orders may be returned using any method of your choice, at your expense. We recommend using a trackable and insured service. Please mail your return to the address below:
Philadelphia Printworks
ATTN: Fulfillment
1101 N Keller Rd, Ste A
Orlando, FL 32810
We will notify you via email once your return has been processed. Please allow 2-3 business days from the time we receive your return for it to be processed.