Contact

Questions or concerns? Please do not hesitate to contact us at info@philadelphiaprintworks.com and we'll get back to you as soon as possible. Our business hours are 9am-5pm EST, Monday through Friday.

Shipping and Handling

Orders placed Monday through Friday (excluding holidays) are fulfilled and shipped within 2-7 business days unless otherwise noted in the product description.

Pickup

We're currently unable to accommodate local pickup at our print shop. But, we have a few stockist locations that may have what you need!

Returns and Exchanges

Domestic Returns

Please review the vintage returns section below for vintage items. The following applies only to new stock.

If for any reason you are unhappy with your purchase, you may return the items postmarked within 30 calendar days of receipt for a refund to your original method of payment. Please note that original shipping charges are non-refundable. Items must be returned in their original condition (unworn, unwashed, unaltered) with the tags attached.

We will notify you via email once your return has been processed. Please allow 2-3 business days from the time we receive your return for it to be processed.

International Returns

International orders may be returned using any method of your choice, at your expense. We recommend using a trackable and insured service. Please mail your return to the address below:

Philadelphia Printworks
ATTN: Fulfillment
1101 N Keller Rd, Ste A
Orlando, FL 32810

Vintage Returns

Return requests will be handled on a case by case basis. Returns will only be made in the case that an item has been misrepresented. If we find that a return is appropriate, refunds will be made in the form of a store credit.

Free Exchanges (US Only)

If you wish to exchange items from your online order for a different size , please email info@philadelphiaprintworks.com.